Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that details on service and maintenance for its cars is easy to access and user-friendly. Cadillac owners enjoy several tools that make it easy to stay on top of their vehicle's care and understand suggested service intervals.



The Cadillac Owner Center is a complete online portal where car owners can find detailed details about their specific vehicle. After enrolling their vehicle, owners can sign in to view a personalized account with details on their Cadillac's maintenance schedule, maintenance records, and warranty status. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, owners can monitor their vehicle’s condition by getting alerts about service requirements, such as fluid changes, tire checks, or brake inspections. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the option to schedule a service appointment directly with the nearest Cadillac service center. For recently launched vehicles, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that features service reminders and reminders. When a service is due, the vehicle shows alerts on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to follow the schedule but also offers specifics of each service item, making it simpler for owners to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in providing service and maintenance information to customers. When owners visit an authorized dealership for maintenance or repairs, the advisors provides a detailed explanation of the recommended services, making sure that owners are aware of the importance of each procedure. Additionally, service centers keep an electronic record of every service visit, allowing Cadillac owners to easily access their service history for reference.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that outline the vehicle’s maintenance schedule, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website features a webpage for maintenance tips where drivers can find articles, videos, and get advice on how to maintain optimal performance.



Through a mix of online resources, in-person assistance, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s maintenance needs, ultimately extending the life and performance of their Cadillac.